It's no wonder First Great Western are Britain’s worst performing train operator. The company, which came out worst in the rankings for fare rises, crowding and delays advertised a new direct line between Falmouth and Redruth, sending out thousands of leaflets. However, as Cornwall locals rejoiced at the new service, FGW announced that it had in fact, made a “small mistake” and that there was no new service at all. You couldn’t make it up. Actually, First great Western did, didn’t they?

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